New leads
Maria R. · (954) 555-0114
BookedNew patient — booked Thursday with her daughter. Wants a hygienist who's good with kids.
Sep 8, 4:48 PM
Lucía P. · (305) 555-0147
BookedPaciente nueva — booked Monday. Prefers Spanish; confirmed by text.
Sep 7, 7:40 PM
Jenna K. · (786) 555-0135
NewWhitening before an October wedding — wants options and pricing on a callback.
Sep 4, 1:31 PM
Robert T. · (954) 555-0173
ContactedCrown estimate insurance question — office manager to call back with numbers.
Sep 3, 11:18 AM
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Calls Cura handled
Sep 8, 4:48 PM
BookedNew patient — cleaning and exam for herself and her daughter. Booked both for Thursday morning.
(954) 555-0114 · 2:22
Sep 7, 9:12 PMafter-hours
BookedAfter-hours: chipped a tooth at dinner. Held the 2:40 same-day slot and flagged the front desk as urgent.
(754) 555-0182 · 1:58
Sep 7, 7:40 PMafter-hours
BookedLlamada en español — paciente nueva. Booked a new-patient visit for Monday and confirmed by text, all in Spanish.
(305) 555-0147 · 2:44
Sep 7, 12:05 PM
AnsweredAsked whether the practice takes Cigna PPO. Answered in plain words and offered to book a visit.
(954) 555-0169 · 1:36
Sep 6, 4:24 PM
BookedReschedule request — moved Tuesday's filling to Friday 10:00 and texted the new confirmation.
(561) 555-0126 · 1:28
Sep 5, 8:03 PMafter-hours
Transferred to staffAfter-hours: severe pain, existing patient. Followed the emergency protocol and connected the on-call line.
(954) 555-0151 · 1:14
Sep 5, 10:47 AM
BookedRecall call answered — due for a six-month cleaning. Booked for next Wednesday at 8:30.
(954) 555-0190 · 1:42
Sep 4, 1:31 PM
Message takenAsked about teeth whitening before a wedding. Took her details for a callback on options and timing.
(786) 555-0135 · 2:01
Sep 3, 6:55 PMafter-hours
BookedAfter-hours: is the office open Saturday? Answered hours and booked a Saturday 9:00 checkup.
(954) 555-0108 · 1:19
Sep 3, 11:18 AM
Message takenInsurance question about a crown estimate. Took a message for the office manager with a callback number.
(954) 555-0173 · 2:13
Sep 2, 10:41 PMafter-hours
AnsweredAfter-hours robocall — recognized and screened. No staff time wasted.
(407) 555-0129 · 0:22
Sep 2, 9:02 AM
BookedConfirmed tomorrow's hygiene visit and asked to add her son — booked back-to-back with the same hygienist.
(954) 555-0162 · 1:37
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