Dr. Reyes Family DentalGet this for your practice

Front desk report

Cura answers Dr. Reyes Family Dental's calls at (954) 555-0138 (sample).

This monthSample monthly report

New inquiries

  1. Maria R.(954) 555-0114New patient — booked Thursday with her daughter.Booked

    New patient — booked Thursday with her daughter. Wants a hygienist who's good with kids.

    Booked · Oct 24, 4:48 PM · 2:22

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  2. Lucía P.(305) 555-0147Paciente nueva — booked Monday.BookedAfter hours

    Paciente nueva — booked Monday. Prefers Spanish; confirmed by text.

    Booked · Oct 23, 7:40 PM · 2:44

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  3. Jenna K.(786) 555-0135Whitening before an October wedding — wants options and pricing on a callback.Message taken

    Whitening before an October wedding — wants options and pricing on a callback.

    Message taken · Oct 20, 1:31 PM · 2:01

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  4. Robert T.(954) 555-0173Crown estimate insurance question — office manager to call back with numbers.Message taken

    Crown estimate insurance question — office manager to call back with numbers.

    Message taken · Oct 19, 11:18 AM · 2:13

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Every call

Everything Cura answered, newest first.

Also in this period: 1 sales call.

  1. Oct 244:48 PM2:22(954) 555-0114New inquiryNew patient — cleaning and exam for herself and her daughter.Booked

    New patient — cleaning and exam for herself and her daughter. Booked both for Thursday morning.

    Booked · Oct 24, 4:48 PM · 2:22

  2. Oct 239:12 PMAfter hours1:58(754) 555-0182CustomerAfter-hours: chipped a tooth at dinner.Booked

    After-hours: chipped a tooth at dinner. Held the 2:40 same-day slot and flagged the front desk as urgent.

    Booked · Oct 23, 9:12 PM · 1:58 · after hours

  3. Oct 237:40 PMAfter hours2:44(305) 555-0147New inquiryLlamada en español — paciente nueva.Booked

    Llamada en español — paciente nueva. Booked a new-patient visit for Monday and confirmed by text, all in Spanish.

    Booked · Oct 23, 7:40 PM · 2:44 · after hours

  4. Oct 2312:05 PM1:36(954) 555-0169CustomerAsked whether the practice takes Cigna PPO.Handled

    Asked whether the practice takes Cigna PPO. Answered in plain words and offered to book a visit.

    Handled · Oct 23, 12:05 PM · 1:36

  5. Oct 224:24 PM1:28(561) 555-0126CustomerReschedule request — moved Tuesday's filling to Friday 10:00 and texted the new confirmation.Booked
  6. Oct 218:03 PMAfter hours1:14(954) 555-0151CustomerAfter-hours: severe pain, existing patient.Put through to staff

    After-hours: severe pain, existing patient. Followed the emergency protocol and connected the on-call line.

    Put through to staff · Oct 21, 8:03 PM · 1:14 · after hours

  7. Oct 2110:47 AM1:42(954) 555-0190CustomerRecall call answered — due for a six-month cleaning.Booked

    Recall call answered — due for a six-month cleaning. Booked for next Wednesday at 8:30.

    Booked · Oct 21, 10:47 AM · 1:42

  8. Oct 201:31 PM2:01(786) 555-0135New inquiryAsked about teeth whitening before a wedding.Message taken

    Asked about teeth whitening before a wedding. Took her details for a callback on options and timing.

    Message taken · Oct 20, 1:31 PM · 2:01

  9. Oct 196:55 PMAfter hours1:19(954) 555-0108CustomerAfter-hours: is the office open Saturday?Booked

    After-hours: is the office open Saturday? Answered hours and booked a Saturday 9:00 checkup.

    Booked · Oct 19, 6:55 PM · 1:19 · after hours

  10. Oct 1911:18 AM2:13(954) 555-0173New inquiryInsurance question about a crown estimate.Message taken

    Insurance question about a crown estimate. Took a message for the office manager with a callback number.

    Message taken · Oct 19, 11:18 AM · 2:13

  11. Oct 1810:41 PMAfter hours0:22(407) 555-0129Sales callAfter-hours robocall — recognized and screened.Ended politely

    After-hours robocall — recognized and screened. No staff time wasted.

    Ended politely · Oct 18, 10:41 PM · 0:22 · after hours

  12. Oct 189:02 AM1:37(954) 555-0162CustomerConfirmed tomorrow's hygiene visit and asked to add her son — booked back-to-back with the same hygienist.Booked

Review follow-up

Finished jobs that may be ready for a review request. Use the same honest-review invitation for every completed job, regardless of satisfaction. Nothing is sent automatically. Sample data.

  1. Maria R.New patient — booked Thursday with her daughter.Text Maria

    Hi Maria, thanks for choosing Dr. Reyes Family Dental. Would you share an honest review of your experience? You can leave a Google review or send us feedback here: https://example.com/review

  2. Lucía P.Paciente nueva — booked Monday.Text Lucía

    Hi Lucía, thanks for choosing Dr. Reyes Family Dental. Would you share an honest review of your experience? You can leave a Google review or send us feedback here: https://example.com/review

  3. Jenna K.Whitening before an October wedding — wants options and pricing on a callback.Text Jenna

    Hi Jenna, thanks for choosing Dr. Reyes Family Dental. Would you share an honest review of your experience? You can leave a Google review or send us feedback here: https://example.com/review

Everyone gets the same opportunity to leave an honest Google review, with optional direct feedback at example.com/review.

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