Monthly front desk report
Dr. Reyes Family Dental
Cura handled 12 calls for Dr. Reyes Family Dental in October 2026: 4 new inquiries about work, 7 bookings, 1 put through to your team, 5 after hours, an estimated $7,000 in new-patient value.
12
Calls handled
4
New inquiries
$7,000
Est. booked value
5
After hours
Estimated from booked calls × the $1,000 patient (industry average).
This month
4 first-time callers asked about work and are listed under New inquiries below.
1 caller was put through live to your team.
2 messages were taken with a callback number.
7 calls resulted in booked work.
5 real calls came in outside business hours and were answered instead of going to voicemail.
Kept off your desk: 1 sales call ended politely.
New inquiries
| Caller | Number | What they wanted | What Cura did | Status | Received |
|---|---|---|---|---|---|
| Maria R. | (954) 555-0114 | New patient — booked Thursday with her daughter. | Booked | Booked | Oct 24 |
| Lucía P. | (305) 555-0147 | Paciente nueva — booked Monday. | Booked | Booked | Oct 23 |
| Jenna K. | (786) 555-0135 | Whitening before an October wedding — wants options and pricing on a callback. | Message taken | New | Oct 20 |
| Robert T. | (954) 555-0173 | Crown estimate insurance question — office manager to call back with numbers. | Message taken | Contacted | Oct 19 |
Every call
| When | Caller | Who | What they needed | Length | Outcome |
|---|---|---|---|---|---|
| Oct 24, 4:48 PM | (954) 555-0114 | New inquiry | New patient — cleaning and exam for herself and her daughter. | 2:22 | Booked |
| Oct 23, 9:12 PM after hours | (754) 555-0182 | Customer | After-hours: chipped a tooth at dinner. | 1:58 | Booked |
| Oct 23, 7:40 PM after hours | (305) 555-0147 | New inquiry | Llamada en español — paciente nueva. | 2:44 | Booked |
| Oct 23, 12:05 PM | (954) 555-0169 | Customer | Asked whether the practice takes Cigna PPO. | 1:36 | Handled |
| Oct 22, 4:24 PM | (561) 555-0126 | Customer | Reschedule request — moved Tuesday's filling to Friday 10:00 and texted the new confirmation. | 1:28 | Booked |
| Oct 21, 8:03 PM after hours | (954) 555-0151 | Customer | After-hours: severe pain, existing patient. | 1:14 | Put through to staff |
| Oct 21, 10:47 AM | (954) 555-0190 | Customer | Recall call answered — due for a six-month cleaning. | 1:42 | Booked |
| Oct 20, 1:31 PM | (786) 555-0135 | New inquiry | Asked about teeth whitening before a wedding. | 2:01 | Message taken |
| Oct 19, 6:55 PM after hours | (954) 555-0108 | Customer | After-hours: is the office open Saturday? | 1:19 | Booked |
| Oct 19, 11:18 AM | (954) 555-0173 | New inquiry | Insurance question about a crown estimate. | 2:13 | Message taken |
| Oct 18, 10:41 PM after hours | (407) 555-0129 | Sales call | After-hours robocall — recognized and screened. | 0:22 | Ended politely |
| Oct 18, 9:02 AM | (954) 555-0162 | Customer | Confirmed tomorrow's hygiene visit and asked to add her son — booked back-to-back with the same hygienist. | 1:37 | Booked |