Dr. Reyes Family Dental · September 2026 report

cura

Monthly front desk report

September 2026Sample

Dr. Reyes Family Dental

Cura answered 12 calls in September 2026, caught 5 after hours, and captured 4 new leads — an estimated $7,000 in new-patient value.

Cura, your AI front desk · (954) 555-0138

Calls answered

Caught after-hours

New leads

Est. new-patient value

$7,000

What this means

5 calls came in after closing — work that voicemail would have lost. Cura answered every one.
7 calls ended in booked work — value estimated as booked calls × the $1,000 patient (industry average).
4 callers left a name and number — each one is on your dashboard with what they asked for.

The save of the month

Llamada en español — paciente nueva. Booked a new-patient visit for Monday and confirmed by text, all in Spanish.

Sep 7, 7:40 PM · after hours · 2:44

~$1,000

Every call Cura handled

Sep 8, 4:48 PM

Booked

New patient — cleaning and exam for herself and her daughter. Booked both for Thursday morning.

(954) 555-0114 · 2:22

Sep 7, 9:12 PMafter-hours

Booked

After-hours: chipped a tooth at dinner. Held the 2:40 same-day slot and flagged the front desk as urgent.

(754) 555-0182 · 1:58

Sep 7, 7:40 PMafter-hours

Booked

Llamada en español — paciente nueva. Booked a new-patient visit for Monday and confirmed by text, all in Spanish.

(305) 555-0147 · 2:44

Sep 7, 12:05 PM

Answered

Asked whether the practice takes Cigna PPO. Answered in plain words and offered to book a visit.

(954) 555-0169 · 1:36

Sep 6, 4:24 PM

Booked

Reschedule request — moved Tuesday's filling to Friday 10:00 and texted the new confirmation.

(561) 555-0126 · 1:28

Sep 5, 8:03 PMafter-hours

Transferred to staff

After-hours: severe pain, existing patient. Followed the emergency protocol and connected the on-call line.

(954) 555-0151 · 1:14

Sep 5, 10:47 AM

Booked

Recall call answered — due for a six-month cleaning. Booked for next Wednesday at 8:30.

(954) 555-0190 · 1:42

Sep 4, 1:31 PM

Message taken

Asked about teeth whitening before a wedding. Took her details for a callback on options and timing.

(786) 555-0135 · 2:01

Sep 3, 6:55 PMafter-hours

Booked

After-hours: is the office open Saturday? Answered hours and booked a Saturday 9:00 checkup.

(954) 555-0108 · 1:19

Sep 3, 11:18 AM

Message taken

Insurance question about a crown estimate. Took a message for the office manager with a callback number.

(954) 555-0173 · 2:13

Sep 2, 10:41 PMafter-hours

Answered

After-hours robocall — recognized and screened. No staff time wasted.

(407) 555-0129 · 0:22

Sep 2, 9:02 AM

Booked

Confirmed tomorrow's hygiene visit and asked to add her son — booked back-to-back with the same hygienist.

(954) 555-0162 · 1:37

When	Caller	What happened	Length	Outcome
Sep 8, 4:48 PM	(954) 555-0114	New patient — cleaning and exam for herself and her daughter. Booked both for Thursday morning.	2:22	Booked
Sep 7, 9:12 PMAH	(754) 555-0182	After-hours: chipped a tooth at dinner. Held the 2:40 same-day slot and flagged the front desk as urgent.	1:58	Booked
Sep 7, 7:40 PMAH	(305) 555-0147	Llamada en español — paciente nueva. Booked a new-patient visit for Monday and confirmed by text, all in Spanish.	2:44	Booked
Sep 7, 12:05 PM	(954) 555-0169	Asked whether the practice takes Cigna PPO. Answered in plain words and offered to book a visit.	1:36	Answered
Sep 6, 4:24 PM	(561) 555-0126	Reschedule request — moved Tuesday's filling to Friday 10:00 and texted the new confirmation.	1:28	Booked
Sep 5, 8:03 PMAH	(954) 555-0151	After-hours: severe pain, existing patient. Followed the emergency protocol and connected the on-call line.	1:14	Transferred to staff
Sep 5, 10:47 AM	(954) 555-0190	Recall call answered — due for a six-month cleaning. Booked for next Wednesday at 8:30.	1:42	Booked
Sep 4, 1:31 PM	(786) 555-0135	Asked about teeth whitening before a wedding. Took her details for a callback on options and timing.	2:01	Message taken
Sep 3, 6:55 PMAH	(954) 555-0108	After-hours: is the office open Saturday? Answered hours and booked a Saturday 9:00 checkup.	1:19	Booked
Sep 3, 11:18 AM	(954) 555-0173	Insurance question about a crown estimate. Took a message for the office manager with a callback number.	2:13	Message taken
Sep 2, 10:41 PMAH	(407) 555-0129	After-hours robocall — recognized and screened. No staff time wasted.	0:22	Answered
Sep 2, 9:02 AM	(954) 555-0162	Confirmed tomorrow's hygiene visit and asked to add her son — booked back-to-back with the same hygienist.	1:37	Booked

Leads captured

Maria R. · (954) 555-0114

Booked

New patient — booked Thursday with her daughter. Wants a hygienist who's good with kids.

Sep 8, 4:48 PM

Lucía P. · (305) 555-0147

Booked

Paciente nueva — booked Monday. Prefers Spanish; confirmed by text.

Sep 7, 7:40 PM

Jenna K. · (786) 555-0135

New

Whitening before an October wedding — wants options and pricing on a callback.

Sep 4, 1:31 PM

Robert T. · (954) 555-0173

Contacted

Crown estimate insurance question — office manager to call back with numbers.

Sep 3, 11:18 AM

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